How do I make an appointment?
- Office staff will assist you with a time that is most convenient for you at any of our clinics. Please refer to contact list.
Do I need a physician’s referral to receive therapy?
- Our policy is to have a referral from your medical provider; most insurances require a referral to receive benefitted services.
Do you accept my insurance?
- Most insurances are accepted. If you have question, please feel free to discuss with our office staff. As a courtesy to you, we will make complimentary inquiries regarding your coverage, but it is highly encouraged that you contact your insurance agent regarding your therapy benefits.
Do you submit claims to my insurance carrier?
- Yes, our billing specialists do submit claims on your behalf.
- Take home supplies most likely are not covered, such as tape, theraband, bracing.
What do I need to bring on my first visit regarding paperwork?
- Your insurance card or other health coverage information. Please check with your insurance carrier if you have any questions about your plan or coverage.
- Referral form from your physician.
- Registration & Medical History forms are here.
- List of all medications (both over the counter and prescription) including doses and how often you take them.
- Any X-rays or MRIs that have been taken (not older than six months) for this condition only.
- Clinic notes or operative reports from your referring physician (that relate to the condition for which you are seeking medical consultation from our physician).
- Driver’s License and/or government issued ID.
- Should you have any general questions before your visit, please feel free to contact us.
What do I need to bring to my therapy session?
- Please bring any orthotics that you have been using.
- Comfortable clothing that allows easy access to the area to be treated.
- If you have been seen previously at another clinic, please bring home program information.
How Long is each visit?
- The average length of a visit is 45 minutes.
What can I expect on my first visit?
- Your therapist will review your past medical history, especially that which is to pertinent your care.
- You will be asked to describe how your condition came about, what type of symptoms you are having and types of pain.
- You will be asked how your symptoms interfere with your daily tasks, and what goals are most important for you to reach by the end of your treatment experience.
- Your therapist will then perform a an examination that looks at areas such as your range of motion, flexibility, soft tissue and joint structure function, nervous system integrity and other specialized tests that relate specifically to your needs.
- Your therapist will share with you his/her assessment of the objective measures and discuss treatment options to help you design your ongoing treatment care for reaching your specific goals.
Do you offer translation services?
- Yes, please tell our front desk staff what type of translation services you will need and they will gladly arrange a translator to be available during your treatment sessions.